In Queue service0
Work & Experience
Responsible to guide the team member to identify the issue and provide the possible solutions to fix those. * Extensively used web-service based integration to communicate with the external system. * Configuration of Queue based integration using EAI JMS Transport.
Creation of Siebel Integration Services to interact with the external system using Siebel Enterprise Application Integration. * Configuration of Siebel objects and customizing the existing flow as per the business requirement.
* Configuration and customization of Siebel Out of the box “Lead Management system” to achieve the business requirement. * Worked on configuration of Siebel provided Vanilla Service Request flow to match the requirements of IOCL Grievance Management System.
Customization of Business layer objects like, BusComp, BusObject, Views. Configuration of Siebel Objects types and definitions using Joins, Links, and attaching them using Join Specifications. Worked on application level changes like Views-Responsibilities, Data Validation, LOV’s, Runtime events. Extensively used Business Component and Applet based scripts along with Business Services. Creation of RCRs (Jobs) for repeating jobs.
Worked on Siebel Configuration, Workflows and eScript.